Slide

Vacation Rental Management

Home Sweet Hudson is a full-service luxury vacation rental management company. Services include:

Marketing

From listing creation to professional photography and development of messaging, Home Sweet Hudson manages the entire process of setting your property up for success; launch campaigns and year-round outreach to our proprietary database; additional services such as renovations and interior design consultation provided through our trusted partners as needed.

Channel Management and Dynamic Pricing

Listing each property on multiple channels to increase opportunities for bookings. Home Sweet Hudson manages listings across a variety of platforms such as Airbnb, VRBO as well as direct reservations from our very own booking platform.

Our team utilizes revenue management technology to optimize daily rates based on a variety of key factors—from type of home, location, amenities, day of week, holidays and seasonality—to maximize income.

Guest Communications & Support

Our Guest Support team manages inquiries to check-in/out details, questions and maintenance issues during a reservation and post-stay follow up to create a long-lasting relationship with each guest.

Housekeeping

We partner with a network of hand-selected, local housekeeping partners who we train regularly to ensure quality control. Our team inspects for potential damages, manages inventory and restocks items (toiletries, paper goods and essential pantry items), provides laundry services to efficiently reset each property after every reservation. We also provide housekeeping after an owner’s stay. Our cleaning process follows a three-part protocol including COVID disinfecting, turnover and quality control inspection.

Maintenance & Operations

Our Maintenance Team regularly checks on each home to monitor utilities and make small repairs as needed. More comprehensive coverage is offered via our Maintenance Plans. The team can also take on select larger projects when possible, from painting to appliance repair, etc.

Concierge Services

We partner with local service providers such as private chefs, massage therapists, yoga instructions and many others to connect guests with unique experiences to elevate their stay. We are committed to driving visitors to local business and tourism dollars to the community. This complimentary service inherently ensures guests satisfaction, leading to five star reviews, referrals and repeat business.

Testimonials

Olivebridge Oasis

“Vanessa, Ray, and the whole HSH team have done an incredible job managing our property in the Catskills since they started their company. They’ve been real partners in ensuring that our property is well maintained, that guests are taken care of, and that as owners, we’re happy. Vanessa and Ray have built a management company that focuses on people and quality. They’ve brought in the best local people and small businesses to support our property and guests – whether it’s the cleaners, wine sellers, contractors, or someone for every other need that inevitably pops up.”

Stony Kill Cabin/ Accord Church House

We first reached out to Ray and Vanessa when we were expecting a baby, and I knew I could no longer keep up with managing guests and doing turnovers at our vacation home. Since that first call, our short term rental has been so successful that we brought on some family members to list another property, and we continue to recommend Home Sweet Hudson to our other friends and neighbors in the area. We have been so grateful for the care and attention Home Sweet Hudson has brought to managing our rentals. Not only do we have peace of mind knowing our home is in good hands, we have really benefited from their partnership and guidance. This team isn’t just on top of things, they’re two steps ahead!”

Phoenicia Retreat

“If I could give Home Sweet Hudson 10 stars, I would. I have been renting my house since 2006. The early days of short-term rentals before AirBnB was even a germ of an idea. HSH was a game-changer for me. The rental gods were definitely with me when I reached out to a complete stranger on IG for someone to help. I could no longer deal with the demands of managing the rental, much less the complaints from the often less than desirable housekeeping. (yikes!) Honestly, the market had gotten much more competitive since the days of our house being the only one on the map for miles that did short-term rentals. I didn’t feel like I was keeping up with how fast the business was changing.

I went in thinking I was getting someone to manage reservations and housekeeping. HSH is SOOOOO much more than that on many levels.  I feel incredibly lucky that I was able to start working with this amazing team. They are constantly working on new ideas and evolving as the industry changes and they give great advice on how to improve my home and grow my business. I started renting as a way to just help the house pay for itself and now my house is creating income. Ray and Vanessa along with Tony and the rest of the group are beyond fantastic. They are constantly adding people and they have introduced me to some incredible vendors and contractors. The knowledge that someone is looking out for my home and managing it for me so that I can just enjoy it when I am up there is so worth it. So grateful to have found them!!!”

Hillside Escape

“Working with Home Sweet Hudson makes owning and renting our house a breeze. We love that they have maintenance services built in, and that so many guests have been able to enjoy our home with seamless check-ins and access to reliable communication. As homeowners and clients, we also appreciate their responsiveness and trust that we will hear back from their team quickly. Highly recommend working with them!”

Book Your Hudson Valley Luxury Vaction Today

Design Escapes

Subscribe to receive news and updates:

Thank you for subscribing!



VRMA - Vacation Rental Management Association
© Home Sweet Hudson, Rosendale, New York. All rights reserved.